1. General

CRISPINS EUROPE, SLU., hereinafter referred to as Let's Chocolaat, respects the privacy of every person who visits our website. We would now like to inform you about the type of data collected by Let's Chocolaat and how it is used. You will also find out how you can exercise your rights as a data subject.

Any changes made to the Data Protection Declaration will be published on this page. This will allow you to find out at any time what type of data we collect and how we use that data.

This data protection statement does not apply to websites accessible via hyperlinks or Let's Chocolaat websites.

2. Collection, use, and processing of personal data

Name of the responsible entity: CRISPINS EUROPE, SLU        

Address of the responsible entity: C/C, naves 43-46 P.I. Can Verdalet, 08490 – Tordera (Barcelona)

Let's Chocolaat uses personal data primarily to provide this website to users. Other types of data processing may only occur in the event of legal authorizations or obligations, or if the respective user has given their consent to Let's Chocolaat. Let's Chocolaat stores and processes data specifically for the following purposes:

When users visit the website, Let's Chocolaat automatically collects and stores certain data. This includes: the IP address or device ID stored on the terminal device that we need to transmit the requested content (e.g., specific content, texts, images, and product information, as well as data files provided for downloads, etc.), user activity in the context of the website, the type of terminal device used, the type of browser used, and the date and time of use.

Let's Chocolaat stores this information for a maximum of 7 days in order to recognize and investigate misuse.

Let's Chocolaat also uses this information to improve the presentation, service, features, and functionality, as well as for general administrative tasks.

In addition, Let's Chocolaat deletes or anonymizes the data in use, including IP addresses, without undue delay once it is no longer necessary for the purposes mentioned above.

The processing and use of data is based on legal provisions that justify these operations on the basis that (1) processing is necessary to facilitate the website; or (2) Let's Chocolaat has a legitimate overriding interest in ensuring and expanding the functionality and error-free operation of the website and adapting it to the needs of users.

3. Additional processing of personal data in the event of:

3.1. Raffles

You may have provided your contact details and address while participating in a prize draw that we occasionally offer on our website. We will use your data for the purpose of conducting the prize draw.

We will not send your data to third parties except for the distribution of prizes or for the management of the draw.

The processing and use of your data is based on legal provisions that justify these operations on the grounds that the processing is necessary to carry out the draw.

If you have not consented to extended storage, for example in the course of our customer relationship management, we will not store the data for longer than is necessary to fulfill the aforementioned purpose or for as long as is necessary in the event of applicable legal retention obligations.

3.2. Product testing

You may have provided your contact details and address while participating in product testing. We will use your data for the purpose of conducting product testing.

We will not send your data to third parties except for the purpose of testing products.

The processing and use of your data is based on legal provisions that justify these operations on the grounds that processing is necessary for product testing.

If you have not consented to extended storage, for example in the course of our customer relationship management, we will not store the data for longer than is necessary to fulfill the aforementioned purpose or for as long as is necessary in the event of applicable legal retention obligations.

3.3. Webinars

You may have provided your contact details and address while participating in webinars. We will use your data for the purpose of delivering the webinar.

We will not send your data to third parties except for the purpose of delivering the webinar.

The processing and use of your data is based on legal provisions that justify these operations on the basis that processing is necessary in order to deliver the webinar.

If you have not consented to extended storage, for example in the course of our customer relationship management, we will not store the data for longer than is necessary to fulfill the aforementioned purpose or for as long as is necessary in the event of applicable legal retention obligations.

3.4. Surveys

You may have provided your contact details, such as your email address, when participating in a survey. We will use your data for the purpose of conducting the survey.

We will not send your data to third parties except for the purpose of conducting the survey.

The processing and use of your data is based on legal provisions that justify these operations on the grounds that the processing is necessary to conduct the survey.

If you have not consented to extended storage, for example in the course of our customer relationship management, we will not store the data for longer than is necessary to fulfill the aforementioned purpose or for as long as is necessary in the event of applicable legal retention obligations.

4. Consent/Withdrawal of consent

4.1. Consumer

You may have given yourconsent for Let's Chocolaat to process:

• – the contact details I have provided to Let's Chocolaat
• – Content and circumstances of my electronic communication with Let's Chocolaat, such as contact forms or email.
• – my use of the Let's Chocolaat websites
• – participation in promotions and contests, and printing and use of discount coupons

Within the framework of consumer relationship management, for the purposes of:

• – Advertising (by mail, browser, applications, or as specified below if additional consent is provided)
• – market research
• – communication regarding events
• – conducting surveys

In order to achieve the stated purposes, Let's Chocolaat may:

• – combine the data listed above with other data that Let's Chocolaat may have legally collected about you, for example, in sweepstakes or other website activities
• – analyze data in order to determine relevant advertising actions

During this analysis, Let's Chocolaat applies an automated methodology that helps prioritize sales initiatives. Contacts are categorized according to their online and offline activities. Depending on the category they are assigned to and their location, contacts are assigned to salespeople and receive different information about our products and services, as well as advertising material.

We only store data if valid consent has been given or if it is necessary to do so in order to comply with legal retention obligations.

You may withdraw your consent with future effect at any time, for example by clicking on the corresponding hyperlink in the confirmation email or by clicking here. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

4.2. Email advertising

You may also have given yourconsent for Let's Chocolaat to contact you regarding offers, products, and services related to Let's Chocolaat products via email and/or telephone.

We will use your data, as set out above, in accordance with section 4 of this Data Protection Declaration for the purpose of providing relevant advertising.

You may withdraw your consent with future effect at any time, for example by clicking on the corresponding hyperlink in the confirmation email or by clicking here. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

5. Cookie policy

6. Web tracking

6.1. Website path

This website collects and stores data for marketing and optimization purposes using web tracking technology. This data is stored and subsequently processed in accordance with anonymous or pseudonymous user profiles (depending on the relevant technology and services contracted). These user profiles are stored in cookies or other similar technologies, as indicated above. In addition to the data collected when you access the website (as indicated above), this may also include information about the website you are using to visit us, the websites you visit while on ours, and, if applicable, the search terms you have used to find our website.

Without the explicit consent of our users, the data collected through our web tracking technologies is not used to personally identify visitors, nor is it combined with other personal data about the user in question.

Given that this data must be considered personal data, processing is based on legal provisions that justify it on the grounds that (1) Let's Chocolaat has a legitimate interest in ensuring that the website is tailored to the user's needs; or (2) the data is used in pseudonymized form for marketing and optimization purposes and the user has not objected to this use.

Objection to data collection

a) You may object to the collection and storage of data by clicking on the link below:

I object to data storage.

To exclude the web route network that controls this site, an opt-out cookie is set. The cookie is configured for the named domain, per browser and computer. Therefore, if you visit our website from home and from work or from different browsers, you must refuse data storage on each device or browser.

b) Alternatively, you can object to and prevent the storage of cookies by adjusting your browser software settings accordingly; however, we would like to point out that you may not be able to use all the functions of this website to their full extent.

6.2. Google Analytics

This website uses Google Analytics, an analytics service provided by Google, Inc. ("Google").

To do this, a cookie is installed on your computer. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

We have activated IP anonymization, which means that Google will truncate/anonymize the last octet of the IP address for Member States of the European Union, as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases will Google servers in the US send and shorten the full IP address.

On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage to the website provider.

Google will not associate your IP address with any other data held by Google.

Objection to data collection:

In addition to changing your browser settings, you can prevent Google from collecting and using data (cookies and IP addresses) by downloading and installing the browser plug-in available at https://tools.google.com/dlpage/gaoptout?hl=en

6.3. Google DoubleClick

We use the Google DoubleClick function on our website in order to evaluate its use and enable us, Google, and other advertisers who collaborate with Google DoubleClick to provide you with advertising that is relevant to you. To do this, a cookie is installed on your computer. This cookie collects information about the advertising that appears in your browser and the ads you access. The information generated by the cookie about your use of the website will be transferred to a Google server in the US and stored there. Based on the information collected, ads of similar interest will appear in your browser.

Objection to data collection:

In addition to changing your browser settings, you can also permanently disable the DoubleClick cookie using a browser plug-in. With the plug-in, the deactivation settings for that browser will be retained even if you delete all cookies. You can obtain the browser plug-in for permanent deactivation at https://support.google.com/ads/answer/7395996.

You will find detailed information about functionality and data processing at the following link.

8. Your rights as a data subject / data protection officer

You may exercise your right to access your data at any time. In addition, provided that the relevant requirements are met, you may exercise the following rights:

• – Right of rectification
• – Right to erasure
• – Right to restrict data processing
• – Right to lodge a complaint with the relevant competent data protection supervisory authority
• – Right to data portability (since May 25, 2018)

Right to object

In the case of data processing activities that affect your personal data and are carried out in accordance with a legitimate interest of Let's Chocolaat, you have the right to object to such processing of your personal data at any time for reasons related to your specific situation. Let's Chocolaat will stop such data processing unless it can provide sufficient grounds for the processing that outweigh your interests, rights, and freedoms, or if the processing serves to assert, enforce, or defend against legal claims.

In these cases, or if you have any other questions or concerns regarding your personal data, please send an email or letter by post to the attention of the Data Protection Officer, Crispins Europe, SLU., C/ C, naves 43-46 Pol. Ind. Can Verdalet, naves 43-46 (E-Mail: info@letschocolaat.com).