1. General

CRISPINS EUROPE, SLU, hereinafter referred to as Let's Chocolaat, respects the privacy of every individual who visits our website. We would now like to inform you of the type of data collected by Let's Chocolaat, and how it is used. You will also find out how you can make use of your rights as a data subject.

Any changes made to the Data Protection Statement will be published on this page. This will enable you to find out at any time what kind of data we collect and how we use this data.

This data protection declaration does not apply to websites accessible via hyperlinks or Let's Chocolaat websites.

Collection, use and processing of personal data

Name of the responsible entity: CRISPINS EUROPE, SLU        

Address of the responsible entity: C/C, naves 43-46 P.I. Can Verdalet, 08490 - Tordera (Barcelona)

Let's Chocolaat, uses personal data primarily to offer this website to users. Other further processing of data may only occur in the case of authorisations or legal obligations, or if the respective user has given his or her consent to Let's Chocolaat. Let's Chocolaat stores and processes data specifically for the following purposes:

When users visit the website, Let's Chocolaat automatically collects and stores certain data. This includes: the IP address or device ID hosted on the terminal device we need to transmit the requested content (e.g. particular content, texts, images and product information, as well as data files provided for downloads, etc.), the users' activity in the context of the website, the type of terminal device concerned, the type of browser used, as well as the date and time of use.

Let's Chocolaat stores this information for a maximum of 7 days in order to recognise and search for misuse.

Let's Chocolaat also uses this information to improve the presentation, service, features and functionality, as well as general administration tasks.

Apart from this, Let's Chocolaat deletes or anonymises data in use, including IP addresses, without inappropriate delays as soon as they are no longer needed for the above-mentioned purposes.

The processing and use of the data is based on legal provisions justifying such operations on the grounds that (1) the processing is necessary to facilitate the website; or (2) Let's Chocolaat has a legitimate overriding interest in ensuring and extending the functionality and error-free operation of the website and that it is tailored to the needs of users.

3. Further processing of personal data in case of:

3.1. Draws

You may have provided your contact details and address while participating in a prize draw that we may offer from time to time on our website. We will use your details for the purpose of the prize draw.

We will not forward your data to third parties except for the distribution of prizes or for the administration of the sweepstakes.

The processing and use of your data is based on legal provisions that justify these operations on the basis that the processing is necessary for the purpose of the lottery.

If you have not given your consent to an extended storage duration, e.g. in the course of our customer relationship management, we will not store the data for longer than is necessary to fulfil the aforementioned purpose or for as long as is necessary in the event that legal retention obligations apply.

3.2. Product testing

You may have provided your contact details and address while participating in product tests. We will use your data for the purpose of product testing.

We will not pass on your details to third parties except for product testing purposes.

The processing and use of your data is based on legal provisions that justify such operations on the basis that the processing is necessary for product testing.

If you have not given your consent to an extended storage duration, e.g. in the course of our customer relationship management, we will not store the data for longer than is necessary to fulfil the aforementioned purpose or for as long as is necessary in the event that legal retention obligations apply.

3.3. Webinars

You may have provided your contact details and address while participating in webinars. We will use your details for the purpose of delivering the webinar.

We will not pass your details on to third parties except for the purpose of delivering the webinar.

The processing and use of your data is based on legal provisions which justify these operations on the basis that the processing is necessary for the purpose of the webinar.

If you have not given your consent to an extended storage duration, e.g. in the course of our customer relationship management, we will not store the data for longer than is necessary to fulfil the aforementioned purpose or for as long as is necessary in the event that legal retention obligations apply.

3.4. Surveys

You may have provided your contact details, for example your e-mail address, when participating in a survey. We will use your details for the purpose of conducting the survey.

We will not pass on your details to third parties except to enable us to carry out the survey.

The processing and use of your data is based on legal provisions that justify these operations on the basis that the processing is necessary to carry out the survey.

If you have not given your consent to an extended storage duration, e.g. in the course of our customer relationship management, we will not store the data for longer than is necessary to fulfil the aforementioned purpose or for as long as is necessary in the event that legal retention obligations apply.

4. Consent/Cancellation of consent

4.1. Consumer

You may have given your consent for Let's Chocolaat to process your personal data:

• - the contact information provided by me to Let's Chocolaat
• - content and circumstances of my electronic communication with Let's Chocolaat, such as contact forms or e-mails
• - my use of Let's Chocolaat websites
• - participation in promotions and contests, and printing and use of discount coupons

In the framework of consumer relationship management, for the purpose:

• - advertising (via mail, browser, applications or as specified below if additional consent is provided)
• - market research
• - event-related communication
• - conducting surveys

In order to achieve the purposes determined, Let's Chocolaat will be able to:

• - combine the data listed above with other data that Let's Chocolaat may have lawfully collected about you, for example, in sweepstakes or other website activities
• - analyze the data in order to determine appropriate advertising actions

In the course of this analysis, Let's Chocolaat applies an automated methodology to help prioritise sales initiatives. Contacts are categorised according to their online and offline activities. Depending on the category they are assigned to and the location they occupy, contacts are assigned to salespeople and receive different information about our products and services, as well as advertising material.

We only store data if a valid consent is available or as long as it is required in case of legal retention obligations.

You can withdraw your consent with subsequent effect at any time, e.g. by clicking on the relevant hyperlink in the confirmation e-mail or by clicking here. Withdrawal of consent does not affect the lawfulness of the processing in accordance with the consent given prior to the withdrawal.

4.2. E-mail advertising

You may also have declared your consent for Let's Chocolaat to contact you regarding offers, products and services in respect of Let's Chocolaat products via email and/or telephone.

We will use your data, as set out above, in accordance with section 4 of this Data Protection Statement for the purpose of providing relevant advertising.

You can withdraw your consent with subsequent effect at any time, e.g. by clicking on the relevant hyperlink in the confirmation e-mail or by clicking here. Withdrawal of consent does not affect the lawfulness of the processing in accordance with the consent given prior to the withdrawal.

5. Cookie policy

6. Web crawling

6.1. Web path

This website collects and stores data for marketing and optimisation purposes using web routing technology. This data is stored and further processed according to anonymous or pseudonymised user profiles (depending on the relevant technology and contracted services). These user profiles are stored in cookies or other similar technologies as described above. In addition to the data collected when you access the website (as set out above) this may also incorporate information pertaining to the website you are using to visit us, the websites you visit while on our website and, if applicable, the search terms you have been using to find our website.

Without the explicit consent of our users, the data collected through our web routing technologies is not used to identify the visitor personally nor is it combined with other personal data about the user in question.

In view of the fact that this data is to be considered personal data, the processing is based on legal provisions that justify it on the grounds that (1) Let's Chocolaat has a legitimate interest in the website being tailored to the user's needs; or (2) the data is used in the form of a pseudonym for marketing and optimisation purposes and the user has not objected to this use.

Opposition to data collection

a) You can object to the collection and storage of data by clicking on the link below:

I oppose data storage

To exclude the web routing network that controls this site, a opt-out cookie is set. The cookie is set for the named domain, per browser and computer. Therefore, if you visit our website from home and from work or from different browsers, you must refuse the storage of data on each device or browser.

b) Alternatively, you can oppose and prevent the storage of cookies with the corresponding settings in your browser software; however, we would like to point out that you may not be able to use all functions of this website to their full extent.

6.2. Google Analytics

This website uses Google Analytics, an analytics service provided by Google, Inc. ("Google").

For this purpose, a cookie is installed on your computer. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

We have activated IP anonymisation, which means that Google will truncate/anonymise the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, Google's servers in the USA will send and shorten the full IP address.

On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider.

Google will not associate your IP address with any other data held by Google.

Opposition to data collection:

In addition to changing your browser settings, you can prevent Google's collection and use of data (cookies and IP addresses) by downloading and installing the browser plug-in available at https://tools.google.com/dlpage/gaoptout?hl=en

Google DoubleClick

We use the Google DoubleClick function on our website in order to evaluate the use of our website and to enable us, Google and other advertisers who cooperate with Google DoubleClick to provide you with user-relevant advertising. To do this, a cookie is placed on your computer. This cookie collects information about the advertisements displayed in your browser and the advertisements you access. The information generated by the cookie about your use of the website will be transferred to a Google server in the USA and stored there. Based on the information collected, advertisements of similar interest will appear in your browser.

Opposition to data collection:

In addition to changing your browser settings, you can also permanently disable the DoubleClick cookie with the help of a browser plug-in. With the plug-in, the deactivation settings of that browser are retained, even if you delete all cookies. You can obtain the browser plug-in for permanent deactivation at https://support.google.com/ads/answer/7395996.

Detailed information on functionality and data processing can be found at the following link.

8. Your rights as data subject / data protection officer

You may at any time claim the right of access to your data. In addition, provided that the relevant requirements are met, you may claim the following rights:

• - Right of rectification
• - Right of elimination
• - Right to restrict data processing
• - Right to file a complaint with the respective competent data protection supervisory authority
• - Right to data portability (as of May 25, 2018).

Right to object

In case of data processing activities concerning your personal data which are carried out pursuant to a legitimate interest of Let's Chocolaat, you have the right to object to such processing of your personal data at any time on grounds due to your specific situation. Let's Chocolaat will stop such data processing unless you can provide sufficient grounds with regard to the processing to merit protection that outweigh your interests, rights and freedoms or if the processing serves the purpose of asserting, enforcing or defending against legal claims.

In such cases, or if you have any other questions or concerns regarding your personal data, please send an e-mail or letter by post to the attention of the Data Protection Officer, Crispins Europe, SLU, C/ C, naves 43-46 Pol. Ind. Can Verdalet, naves 43-46 (E-Mail: info@letschocolaat.com).